Terms of Service
1. Agreement
These Terms of Service (“Terms”) are a contract between you (“Customer”, “Shipper”, “Consignor”, “Consignee”, or “you”) and Kingly Logistic LLC (“Carrier”, “we”, “us”, or “our”). They govern our performance of transportation, hauling, pickup, delivery, and related services (collectively, “Services”). By booking Services with Kingly Logistic LLC or using our website to request a quote, you agree to these Terms.
2. Carrier identity & contact
Kingly Logistic LLC (operating authority MC1760586)
Based in Frederick, MD. For notices and claims, contact us at:
Email: kinglylogisticsllc@gmail.com
Phone: (443) 381‑9139
3. Services provided
Kingly Logistic LLC provides owner‑operated box‑truck and related freight services, including but not limited to local and regional box‑truck hauling, multi‑stop retail deliveries, manufacturer freight, commercial property transfers, dedicated weekly routes, and managed long‑haul handoffs when required. We operate as a motor carrier (not a broker) and accept bookings subject to truck and driver availability.
4. Booking, scheduling, and confirmations
To request Services you may book through our website, email, or by calling dispatch. Booking details should include pickup and delivery addresses, contact names and phone numbers, the number of pallets or pieces, weights, and any special handling requirements. We confirm bookings by email or phone. All bookings are subject to driver and vehicle availability.
5. Rates & payment
Rates are quoted based on the information you provide. Unless otherwise agreed in writing, rates exclude taxes, tolls, permits, and accessorial charges (detention, layover, liftgate, extra stops, residential or limited access fees, or other service charges). Those charges will be invoiced in addition to quoted freight charges.
Payment methods: credit card, ACH / bank transfer, company check, or invoicing as agreed.
Payment terms: Net 30 from invoice date. Carrier issues billing weekly unless otherwise agreed. For newly established accounts or special services Carrier may require a deposit of up to 50% prior to service. Carrier may suspend services for past‑due invoices.
No late fees: Carrier does not assess late fees or finance charges; however Carrier reserves the right to withhold future services or require prepayment where payment performance is in question.
Who is billed: Carrier invoices the party that contracted for the Services. If the contract identifies a third‑party payer (for example, a broker or consignee), Carrier may invoice that party, but the party contracting for Services remains ultimately responsible for payment unless Carrier executes a written release.
6. Cancellations, rescheduling & no‑shows
Cancellations made more than 24 hours before scheduled pickup are not charged. Cancellations within 24 hours may be subject to a charge equal to 50% of the expected service charge. Same‑day cancellations and no‑shows may be billed at 100% of the quoted charge. Rescheduling is permitted subject to Carrier availability; Carrier may charge for re‑scheduling where additional costs are incurred.
7. Detention, layover and accessorial charges
Free waiting time of sixty (60) minutes per stop is allowed unless otherwise agreed. Detention after the free waiting time is chargeable at $50.00 per hour (or portion thereof). Additional accessorial charges (liftgate, residential/unloading, inside delivery, additional stops, sorting, reconsignment) will be billed at published Carrier rates or as mutually agreed in writing.
8. Prohibited and special cargo
Carrier will not accept hazardous materials, explosives, or other regulated dangerous goods without prior written agreement and appropriate permits and documentation. Temperature‑sensitive or perishable goods require prior written acceptance and may require special equipment or timing; Carrier must be notified at booking. For high‑value shipments, Carrier may require declared value and additional insurance; otherwise shipper assumes risk and liability within the limits described below.
9. Claims, damage and loss
All claims for loss, damage, or shortage must be submitted in writing to Carrier within nine (9) months from the delivery date (or the date delivery should have occurred). Visible damage or shortage must be noted on the delivery receipt at the time of delivery. Concealed loss or damage must be reported promptly upon discovery.
Claims supporting documents: copy of bill of lading, delivery receipt, photographs, invoices, and any other documentation requested by Carrier.
Claim response: Carrier will investigate and respond in accordance with applicable law and Carrier claims handling procedures. For shipments governed by federal law (Carmack Amendment), the claimant’s rights and Carrier’s liability are subject to that statute and applicable regulations.
10. Liability & limits
Except as provided below or otherwise declared and paid for by the shipper, Carrier’s liability for loss or damage to freight is limited to the actual freight charges paid for the specific shipment, or to the limits imposed by applicable federal law (including the Carmack Amendment), whichever provides greater recovery when such law applies.
Carrier maintains cargo insurance and auto liability insurance: Cargo coverage commonly carried is up to $100,000 and auto liability commonly maintained up to $1,000,000. These policy limits may vary by unit, route, or contract. Proof of coverage is available upon reasonable request.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CARRIER IS NOT LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, LOST PROFITS, OR BUSINESS INTERRUPTION, EVEN IF CARRIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
11. Indemnity
Customer agrees to defend, indemnify, and hold Carrier harmless from and against any third‑party claims, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of (a) Customer’s negligence, willful misconduct, or misrepresentation; (b) improper or inaccurate shipment information; (c) failure to pack or label goods properly; or (d) Customer’s violation of applicable law or these Terms. This indemnity survives termination of the contract.
12. Insurance & declared value
Carrier’s insurance protects Carrier and its customers within stated policy limits. If Customer desires declared value insurance in excess of Carrier’s standard coverage, Customer must obtain and pay for additional insurance or arrange for declared value with Carrier in writing prior to shipment. Declared value must be stated on the bill of lading and any insurer requirements met.
13. Taxes, duties & fees
Customer is responsible for all applicable taxes, duties, assessments, storage fees, and other governmental charges related to the shipment unless Customer provides Carrier with a valid exemption certificate prior to billing. Carrier may collect and remit taxes as required by law.
14. Performance & scheduling
Carrier strives for on‑time performance. Pickup and delivery times are estimates, subject to road conditions, weather, and operational constraints. Carrier is not liable for failure to meet estimates caused by events outside Carrier’s control. Where guaranteed service windows are requested and agreed in writing, additional fees may apply.
15. Carrier, not broker
Kingly Logistic LLC is a motor carrier and operates as a direct provider of transportation services. We are not a broker in transactions where we perform carriage. When we arrange for third‑party carriers to perform carriage, that arrangement will be disclosed in writing and those movements will be governed by applicable law and assigned carriers’ terms to the extent permitted.
16. Data & privacy
We collect and process personal information necessary to provide Services and for billing, safety, compliance, and communication. Our Privacy Policy (available at /privacy) explains how we collect, use, and share personal data and the rights of individuals. By using our Services you consent to our processing of personal data in accordance with that Privacy Policy.
17. Suspension & termination
Carrier may suspend or terminate service without liability for Customer’s breach, nonpayment, unsafe or unlawful acts, or for any reason permitted by law. Carrier may also suspend service if Customer fails to provide timely and accurate documentation or if Carrier reasonably believes safety risks exist.
18. Force majeure
Carrier is not liable for delay or failure to perform resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, strikes, labor disputes, civil disturbance, governmental acts, shortage of equipment, mechanical breakdown, accidents, or severe weather. During a force majeure event, Carrier may suspend performance and will use reasonable efforts to resume service.
19. Assignment
Carrier may assign its rights or subcontract performance to affiliates or third parties. Customer may not assign rights or delegate obligations under this agreement without Carrier’s prior written consent, which may be withheld at Carrier’s discretion.
20. Governing law & disputes
These Terms are governed by the laws of the State of Maryland, without regard to its conflict of law rules. To the fullest extent permitted by applicable law, the state and federal courts located in Frederick County, Maryland have exclusive jurisdiction and venue for any disputes arising out of or relating to these Terms or the Services.
21. Compliance with law
Customer warrants that shipments comply with all applicable laws, regulations, and carrier rules. Customer is responsible for obtaining licenses, permits, and customs documentation required for the shipment. Carrier may refuse or delay carriage of shipments that are unlawful or that Carrier believes may present a safety risk.
22. Warranties; disclaimers
CUSTOMER WARRANTS THAT IT HAS AUTHORITY TO SHIP THE GOODS AND TO CONTRACT FOR SERVICES. EXCEPT AS EXPRESSLY PROVIDED HEREIN, CARRIER MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
23. Entire agreement; amendment
These Terms, together with any written service agreements or confirmed rate quotes, constitute the entire agreement between Carrier and Customer regarding the Services and supersede prior representations. Any amendment or waiver must be in writing and signed by an authorized representative of Carrier.
24. Severability; waiver
If any provision of these Terms is found invalid, illegal, or unenforceable, the remaining provisions remain in full force. Carrier’s failure to enforce a provision is not a waiver of future enforcement.
25. Notices
Notices required under these Terms shall be in writing and sent to:
Kingly Logistic LLC
Email: kinglylogisticsllc@gmail.com
Phone: (443) 381‑9139
Location: Frederick, MD
26. Additional provisions
Any additional carriage terms specified on the bill of lading or other shipping documents will apply to the extent they are not inconsistent with applicable law or these Terms. Customer agrees that Carrier may record phone calls and preserve electronic communications for training, safety, and evidentiary purposes.
27. Review and legal advice
This Terms of Service is intended to provide clear contract terms for carriage and related services. It does not constitute legal advice. For legal questions or bespoke contracts (large accounts, brokers, international traffic, or specialized liability limits), Carrier and Customer should consult legal counsel. Carrier recommends that shippers document any special agreements in writing signed by an authorized representative of Carrier.